Catering Frequently Asked Questions




General

Are you insured?
Yes. $2 million
Do you have references available?
Balance Catering San Francisco’s success has been built on our client loyalty and positive references. We would be pleased to provide you with client feedback letters, and/or put you in touch with some of our clients. For more references view our Testimonial page, or our Reviews page to view a list of previous clients.
Do you have servers and bartenders available?
Balance Catering does all of our own staffing. We have a well-trained and friendly staff of servers and bartenders for any type of occasion.
Do you provide rentals?
Yes, please reference our rentals section for more information.
Does Balance Catering San Francisco have a kitchen that is inspected?
Yes. We operate a commercial kitchen that is inspected regularly by the health department.
How do I reserve Balance Catering San Francisco for my caterer?
Simply contact us for a proposal and a contract for your event. We require a deposit of 40% of the total quoted services to reserve your event date.
How many Hors d’oeuvres should we have?
Great question! Please contact us for assistance with this. We will be happy to provide you with guidance for your specific event!
How much staff will I need for my event?
This all depends on the number of guests, the type of event, the menu and the location of your event. After we've determined these factors, we will be happy to let you know how many servers and/or bartenders we will provide you for your event.
What is the cancellation fee?
If the event is canceled prior to four (4) weeks before the event, BALANCE CATERING shall retain fifty (50%) percent of CLIENT deposit. If the event is canceled within two (2) weeks of the event date, total amount of deposit shall be retained by BALANCE CATERING as liquidated damages.
What is the minimum number of people you cater for?
There is no minimum.
When is the final count due?
Seven (7) days prior to your event.
When is the final payment due?
Balance Catering San Francisco requires final payment is due within 7 days of the event.
Where will Balance Catering San Francisco go?
We work with clients all over the Bay Area.

Food

All I want is catered food, not a fully staffed event. Will you do that?
In most cases, we will. Just let us know that you want a “set up only”. Get Started with Balance Catering San Francisco. Contact Us for more information.
Does Balance Catering do tastings?
We do provide tastings for our clients, there is a fee associated with tasting, and the cost varies depending on what is being served. Please contact us for further information, and to schedule a time to meet with our executive chef and taste the menu items you would like to have at your party.
I would like a custom menu, can you help me create a custom menu?
We love to design custom menu packages! Let us help you with the perfect food selections to make your event complete. We love themed events. Contact Us to talk about your custom menu ideas.